Ordinary acts of kindness safeguard lives and warm hearts.

On December 31, 2025, the Luhu Park Community in Huayang Subdistrict, Tianfu New Area, Sichuan Province, received a letter of gratitude forwarded from Chengdu's 12345 Government Service Hotline platform, recounting a dramatic rescue that had occurred several days earlier—an incident that deeply moved community staff and reinforced their sense of duty and responsibility.

Video Screenshot

At approximately 6 p.m. on December 28, 2025, Ms. Jia was watching her elder daughter rehearse in a dance studio on the second floor adjacent to the Luhu Park Community Comprehensive Service Center. Unaware that her two-year-old son had wandered downstairs alone and crossed a busy road teeming with rush-hour traffic, she remained oblivious to the unfolding danger. Vehicles sped past during peak evening hours, leaving the toddler stranded amid the chaotic flow of cars—a perilous situation fraught with risk.

In that critical moment, Guo Lei, a community security officer, swiftly spotted the hazard. Without hesitation, he dashed into the traffic, quickly scooped up the frightened child, and shielded him tightly in his arms before bringing him to safety. He then comforted the child while simultaneously trying to locate the parents, remaining with the boy until an anxious Ms. Jia arrived.

Guo Lei's Personal Photo

Seeing her child unharmed and nestled securely in Guo Lei's arms, Ms. Jia burst into tears, tightly embracing her son and repeatedly thanking Guo Lei. In response to her gratitude, Guo Lei simply offered a humble smile and said, "It's nothing—this is part of my job. It's what I'm supposed to do."

On December 30, 2025, Ms. Jia submitted a commendation request through the 12345 platform, praising Guo Lei for demonstrating exceptional responsibility, courage in the face of danger, and a compassionate character rooted in respect for life. She emphasized that his actions not only saved a child but also protected the happiness of an entire family.

Guo Lei stated that, at the time, there was no room for deliberation—he only knew the child was in danger and immediate action was required. "Ensuring the safety of residents, especially the elderly and children, is the most fundamental and crucial aspect of our security work," he said, adding that receiving the expression of gratitude was both unexpected and heartwarming, serving as both encouragement and motivation.

A single selfless act of assistance averted a potentially severe traffic accident, fortified a vital safety barrier for a young life, and preserved the wholeness of a family. Guo Lei's heroic deed exemplifies professional dedication and, more profoundly, reflects the inherent goodness of humanity.

【本文部分内容由AI辅助生成，特此声明。The author(s) generated part of the content in this work with the assistance of artificial intelligence (AI), which is hereby declared.】